MetrixGlobal^® Learning Evaluation Services

Quantify the value of learning.

MetrixGlobal learning evaluation services align learning programs to your business objectives and deepen the application and impact of learning initiatives. This powerful, award-winning service lets all stakeholders quickly and cost-effectively determine how your program has changed behavior and impacted the organization.

Traditionally, ROI evaluations are used by organizations to give a thumbs-up or a thumbs-down determination. Cylient uses ROI differently. Our Conversations that Count^™ methodology teaches people how to identify the impact that learning is having in the organization, and how well learning aligns with the business. Companies refine and tailor their learning programs to achieve the greatest possible impact.

One of the biggest challenges of managing training is partnering with the entire business enterprise to ensure alignment, commitment, support and results. The larger the organization, the more challenging the alignment becomes. We will partner with you to design and deploy a custom company-wide practice to assess the learning needs of each business unit and plan learning for the entire business enterprise.

WHAT OUR CLIENTS ARE SAYING

• "MetrixGlobal evaluations offer clients the critical insights they need to manage learning as a strategic asset for the business and create meaningful metrics for performance dashboards."

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  CEO

  Technology Services Company

• "Cylient consultants provided our leaders with insightful feedback along with support as they implemented changes, improving their effectiveness as leaders. They enabled good leaders to be great leaders, which provided a competitive advantage to the company."

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  VP Human Resources and Communications

  Food Processing Corporation

• "Leaders at all levels of our organization have gone through the Coaching in the Moment® workshop. I would recommend this workshop to any organization that would like its leaders to be better listeners and coaches."

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  VP of Strategy and Quality

  National Construction Company

• "Cylient's work with our entire organization provided a great foundation for our Board of Directors and staff to embark on a strategic planning process and open possibilities for our continued success."

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  Executive Director

  Not-For-Profit Services Organization

• "The Coaching in the Moment workshop improved communication across the organization, between managers and their direct reports and in group meetings. Managers now step into conversations they would have avoided."

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  VP Human Resources and Communications

  Food Processing Corporation

• "Cylient identified the key skills and behaviors needed for our leaders to engage and inspire their teams. Leaders who embraced coaching approaches were better able to tap into the talents of their teams to drive improved and sustainable results."

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  VP Human Resources and Communications

  Food Processing Corporation

• "Going through the Coaching in the Moment workshop gave my leadership team shared knowledge and language to defuse situations. It helped us to have a higher quality insightful conversations that produced the best team answer rather verbal combat over who had the 'right' answer."

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  VP Global Business Unit

  Construction Equipment Manufacturer

• "We partnered with Cylient to introduce Cylient's coaching methodology and the Coaching in the Moment Workshop as a part of our Leadership Development Curriculum, which has been a powerful catalyst for creating a coaching culture."

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  Director 
Organizational Effectiveness

  Consumer Products Manufacturer

• "Cylient helped our team develop insights across functional lines at a time of rapid growth and very limited resources. Cylient opened avenues for us to improve our communications and team effectiveness, which allowed us to move quickly into new areas of high impact business."

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  General Manager

  Health Services Company

• "Applying Untying the Knot® within my leadership team unleashed a more insightful and empowering leadership style. Instead of reflexively providing 'management's answers' to issues, leaders asked more probing questions, sought first to understand, which transformed habitual team debate into insight-seeking dialogue."

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  VP North American Business Unit

  Construction Equipment Manufacturer

• "Untying the Knot® is a simple yet powerful model for helping an individual or team uncover their obstacles and move past them. This model is a critical tool for any leader who wants to help others move from average performance into high performance."

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  VP Human Resources and Communications

  Food Processing Corporation

• "The Coaching in the Moment process is a common sense, easy-to-follow, practical approach to managerial coaching that, when applied consistently, encourages productive manager/employee relationships and fosters an environment of ownership and accountability."

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  VP, Human Resources

  Insurance Company

• "Cylient has provided outstanding MetrixGlobal evaluation services to us for many years. They are very professional, exceedingly knowledgeable, and incredibly responsive. They have become trusted partners."

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  President, Corporate University

  Construction Equipment Manufacturer

• "Coaching in the Moment is different from other coaching programs on the market because it offers one simple integrated model. The methods go far beyond asking good questions to embrace many coaching approaches. This, in my opinion, makes Coaching in the Moment best in class."

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  Partner and Executive Coaching Practice Leader

  Professional Services Firm

• "I use what I learned from Coaching in the Moment with internal clients to explore what beliefs and attitudes they have about their current situation and then use Untying the Knot to help them see underlying issues. This approach has improved how I coach my clients."

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  Director of Coaching

  Aerospace Manufacturer

• "As we updated our corporate strategic plan, we identified leadership development as one of our core strategic initiatives. Engagements with Cylient have helped us to coach our organization leaders for a future full of change."

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  Chief Financial Officer

  Food Processing Company

• "Our staff has had great feedback, comments and experience already from putting the Coaching in the Moment tools into action. Cylient’s team of facilitators is amazing – and the coaching is life changing. I am looking forward to seeing new dynamics here in our office!"

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  Vice President of Membership Services

  Not-For-Profit Services Organization

• "Cylient's Coaching in the Moment® provides simple, powerful, and practical tools and skills that are extremely valuable for professional coaches and managers alike. Their services also help integrate coaching into the culture to increase organizational – as well as individual – effectiveness."

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  Director, Learning & Development

  Testing Services Organization

• "Coaching in the Moment has provided simple, yet powerful, ways to bring our company vision to life in how we coach our associates and create insight with our customers. The content resonated extremely well within our culture, and is embraced by all who have experienced the workshop."

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  SVP & Executive Director, Talent Management

  Financial Services Corp.

• "The practical skills learned in our Coaching in the Moment workshop were readily observed in my leadership team. Leaders' interactions around the table were more effective and they readily applied these new skills and insights. It definitely led to higher employee engagement scores."

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  VP North American Business Unit

  Construction Equipment Manufacturer

• "Cylient's coaching has helped individual leaders and departments address difficult problems with grace and caring."

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  Senior University Administrator

• "Coaching in the Moment helped us to transform our manufacturing culture from command and control to empowerment. The practical tools enabled our managers and supervisors to shift their styles to become empowering leaders for our work teams who engaged people at all levels."

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  VP, Manufacturing

  Tire Manufacturing Company

• "Given a charge to help 'change the culture' in an industry steeped in 'command and control,' Untying the Knot provided our teams with a simple, yet powerful model that built collaboration and teamwork, leading to more productive space for discussing solutions and realizing."

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  Organization Development

  Construction Company

• "Coaching in the Moment has introduced a different dialogue and a new voice to our organization; one that fosters curiosity, collaboration and an openness that will help us navigate the ever-changing world around us in a newly effective way through enhanced relationships and communication."

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  SVP, Talent Management and Development

  Financial Services Corporation

• "The practical, well-researched, real-world examples used in the listening exercises resonated immediately with our team and helped us apply coaching approaches to our everyday issues and challenges. Our teams learned skills that helped our project partners effectively solve their own problems."

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  Organization Development

  Construction Company

• "In our business the pace of change continues to accelerate. Coaching in the Moment has really made a difference in our leaders' and managers' ability to create an engaging work environment for our employees and for our business to be successful."

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  VP Manufacturing

  Tire Manufacturing Company

• "Through Cylient's coaching, we were empowered to discover true insights and "gifts" for ourselves through a very personal, values-based partnership. Sustainable, life-altering strategies and techniques were introduced and offered by simply shifting the way we look at a situation. AMAZING."

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  SVP, Talent Management and Development

  Financial Services Corporation