Mary Duncan, Girl Scouts of Greater Iowa
Shannon A. Johnson, UMB Financial Corporation
David Jones, Muscatine Foods CorporationAs we updated our corporate strategic plan, we identified leadership development as one of our core strategic initiatives. Engagements with Cylient have helped us to coach our organization leaders for a future full of change. David Jones Cara Fuller, BridgestoneIn our business the pace of change continues to accelerate. It’s critical for our leaders to use coaching approaches to create an agile and innovative culture that can easily respond to opportunities in an ever changing environment. Coaching in the Moment has really made a difference in our leaders’ and managers’ ability to create a work environment for our employees and our business to be successful. Cara Fuller Mark Dana, BoeingI use what I learned from Coaching in the Moment with internal clients to explore what beliefs and attitudes they have about their current situation and then use Untying the Knot to help them see what they are not doing, or reasons for not wanting to do something or uncover what they may not know about a situation. This approach has improved how I coach my clients. Mark Dana Rita Hoke, Grifols USAOur work with Cylient helped our team develop insights across functional lines at a time when we had rapid growth and very limited resources. Dianna opened avenues for us to see and understand what other parts of the organization expect from each other and, in turn, what we might be able to provide for ongoing improvements in our communication and effectiveness as a team. With this as a foundation, our team became much stronger and able to more clearly communicate our needs and wants which allowed us to move quickly and efficiently into areas of new high impact business. Rita Hoke, MS, RPh Mark Moser, Samet CorporationWe have sent key leaders at all levels of our organization through the Coaching in the Moment® workshop since 2008. Even though the material transcends industry differences, Cylient customized the exercises to enable our leaders to make better connections to the core concepts. I would recommend this workshop to any organization that would like its leaders to be better listeners and coaches. Mark Moser Jan Boxer, Strategic Partners, Inc.Coaching in the Moment is different from other coaching programs on the market because it offers one simple integrated model. The methods go far beyond asking good questions, focusing instead on reflecting, using insightful observations, storytelling, and tapping intuition as desirable coaching approaches to use in expanding someone else’s point of view. This, in my opinion, makes Coaching in the Moment best in class. Jan Boxer Richard Case, Caterpillar, Inc.Going through the Coaching in the Moment workshop gave my leadership team shared knowledge and language to defuse situations. It helped us to have a higher quality insightful conversation that produced the best team answer rather verbal combat over who had the ‘right’ answer. Richard Case Michele Herlein, Bridgestone AmericasCoaching in the Moment helps advance both individual and organizational growth by its unique approach of helping participants understand how to really get to the heart of the matter. Michele Herlein William D. Mayo, Caterpillar, Inc.The practical skills learned in our Coaching in the Moment workshop were readily observed in my leadership team. Not only were the leaders’ interactions around the table more effective, but they readily applied these new skills and insights within their own workgroups. I feel it definitely led to higher employee engagement scores. William D. Mayo Keith B. Price, Jr., Samet Corp.The practical, well-researched, real-world examples used in the listening exercises resonated immediately with our team and helped us apply coaching approaches to our everyday issues and challenges. Our teams learned skills that helped our project partners effectively solve their own problems. Keith B. Price, Jr., PE Janet Sichterman, Muscatine FoodsThe Coaching in the Moment workshop has been an important conduit for improving communication across the organization, between managers and their direct reports and in group meetings. Coaching in the Moment helped managers step into conversations they would normally avoid. The workshop provided tools that can immediately be put into action after the workshop. Janet Sichterman William D. Mayo, Caterpillar, Inc.Applying Untying the Knot within my leadership team unleashed a more insightful and empowering leadership style. Instead of looking to provide ‘management’s answers’ to issues brought to the team, leaders asked more probing questions, seeking first to understand, and it transformed habitual team debate into insight-seeking dialogue. William D. Mayo Janet Sichterman, Muscatine FoodsUntying the Knot is a simple yet powerful model for helping an individual or team uncover their obstacles and move past them. This model is a critical tool for any leader who wants to help others move from average performance into high performance. Janet Sichterman Keith B. Price, Jr., Samet Corp.Given a charge to help ‘change the culture’ in an industry steeped in a ‘command and control’ authority structure, Untying the Knot provided our teams with a simple, yet powerful model that built collaboration and teamwork. Uncovering “knots” led to a productive space for discussing solutions that created momentum and effective results for everyone. Keith B. Price, Jr., PE Chris Moore, Zeroed-In TechnologiesMetrixGlobal evaluations offer clients the critical insights they need to manage learning as a strategic asset for the business and create meaningful metrics for performance dashboards. Chris Moore, CEO David Vance, Caterpillar UniversityMetrixGlobal has provided outstanding evaluation services to us these past four years. They are very professional, exceedingly knowledgeable, and incredibly responsive. They have become trusted partners. David Vance, President (retired) |