Cylient Blog

Cylient has been at the forefront of developing coaching cultures and organizational change for over a decade. Find our most current thoughts in our blog, written by CEO Dianna Anderson, MCC.

  • team with hands together Coaching culture basics Implementing a coaching culture
    How Building Your Organization’s Coaching “Muscles” Can Strengthen Performance

    Did you know that your organizational culture can increase the likelihood of having a high organizational performance by 97%? That […]

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  • Cylient coaching means business Coaching culture basics Implementing a coaching culture
    Coaching Means Business

    “In the moment” coaching delivers real, tangible business results. You know that, but do the leaders in your organization? If […]

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  • Consilience skills Building coaching skills Coaching as a way of life
    How to Build Your Consilience Skills

    The term “consilience” was coined by William Whewell to mean a unity of knowledge—or literally, a “jumping together” of knowledge. […]

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  • white paper cost of a silent culture Coaching culture basics Implementing a coaching culture
    New White Paper: The Resounding Cost of a Silent Culture

    Are your people avoiding the conversations that really matter? Using stories and data from some of our clients, we published […]

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  • reasons why mergers fail Implementing a coaching culture
    3 Key Reasons Why Mergers Fail, and What You Can Do About It

    While mergers are becoming more and more prevalent, they aren’t any easier get right. A 2019 Deloitte study indicated that […]

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  • Cylient Human Beans Implementing a coaching culture
    Welcome to the New Cylient Website!

    If you’re reading this blog post, you probably noticed something different—our new Cylient website has a whole new look. Besides […]

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  • beans offering feedback Coaching as a way of life
    5 Real Examples of Coaching-Based Leadership

    We recently conducted interviews with participants who had completed Cylient’s Coaching in the Moment workshop, and in some cases, our […]

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  • Building coaching skills Coaching culture basics
    Coaching Cultures Explained on the Nice Guys on Business Podcast

    Listen to the podcast on coaching cultures here:   Last week, I was invited to be a guest on Doug […]

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  • 6 Reasons to Partner with Cylient Coaching culture basics
    6 Reasons to Partner with Cylient

    When you’re thinking about instilling a coaching culture, we’re here to help. Learn more about Cylient and what we will […]

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  • "in the moment" coaching Coaching culture basics
    What Does “In the Moment” Coaching Actually Look Like?

    When I talk about making coaching a way of life, I sometimes get quizzical looks. Or, people say something like, […]

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  • Building coaching skills
    11 “In the Moment” Coaching Practices to Make You a Better Coach

    Do you like to be told what to do? Of course not. Neither does anyone else. Stop “telling and selling,” […]

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  • Feedback as a Gift Feedback
    Recapping ATD 2019: 5 Reasons Feedback Fails

    I had the pleasure of presenting ideas about offering “in the moment” feedback at the ATD 2019 conference in Washington, D.C. […]

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  • Starbucks Coffee Shop Coaching as a way of life
    A Little Love at Starbucks

    I saw the most beautiful act of love at Starbucks last Friday morning. I wish you had seen it too. […]

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  • Deliver Feedback as a Gift People Actually Want to Receive Feedback
    Webinar: Deliver Feedback as a Gift People Actually Want to Receive

    Watch our latest webinar, “Deliver Feedback as a Gift People Actually Want to Receive” with Cylient CEO Dianna Anderson. Delivering […]

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  • Gen Z: How to Inspire Rather Than Stereotype Coaching as a way of life
    Webinar: How to Inspire—Rather Than Stereotype—Gen Z

    As Generation Z enters the workforce, let’s use “in the moment” coaching to inspire and support them to achieve their […]

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  • Feedback as a Gift Feedback
    Why Feedback Really Fails

    Feedback fails because we fail to fully envision what feedback really is and what it is capable of. What Makes Feedback a […]

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  • Gold Bars Building coaching skills
    Why Choosing Real Coaching Really Matters

    Coaching is a very confusing word. It’s used to mean a lot of different things and is practiced in many […]

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  • Cylient Goals Coaching culture basics
    What is the Goal of a Coaching Culture?

    It’s tough to accomplish something if you’re not sure what you’re trying to achieve. When establishing the goal of a […]

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  • How to Take a Coaching Approach to Cultivating a Coaching Culture Implementing a coaching culture
    Join Us for Our Webinar, “How to Take a Coaching Approach to Cultivating a Coaching Culture”

    How you approach creating a coaching culture tells your organization what a coaching culture is. Make sure you’re sending the right […]

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  • Coaching culture basics
    Unleash Your Organization’s Superpower

    What if I told you there was a superpower available that could help create a happier, healthier, more cooperative and […]

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  • Coaching culture basics
    5 Reasons You Need a Coaching Culture in 2019

    As you ponder what’s ahead in 2019 for you and your organization, what comes to mind? Along with the hope […]

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  • Working Together Coaching culture basics Implementing a coaching culture
    Why Building a Coaching Culture Should be a Strategic Imperative—Now!

    Is building a coaching culture for your enterprise a strategic priority for your organization in 2019, or does it fall […]

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  • Cultivate Curiosity with Coaching Cultures Coaching culture basics
    Cultivate Curiosity with Coaching Cultures

    We need to set the record straight: curiosity does not kill cats, but lack of curiosity might. And a lack […]

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  • What Does it Mean to Win? Coaching as a way of life
    If Life is a Game, What Does It Mean to Win?

    If life is a game, what does it mean to win? How you define your “game” will define your life. […]

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  • Insightful Questions Building coaching skills
    Weekly Coaching Tips: Ask Insightful Questions

    #7 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader Not all questions are created equally. Questions that gather […]

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  • "in the moment" coaching Building coaching skills
    Weekly Coaching Tips: Expand Your Worldview

    #6 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader To be an effective coach, it’s essential that you […]

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  • Learn to Recognize Fear Building coaching skills
    Weekly Coaching Tips: Learn to Recognize Fear

    #5 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader Fear has many faces. Often, people don’t recognize fear […]

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  • Quit the Blame Game Building coaching skills
    Weekly Coaching Tips: Quit the Blame Game

    #4 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader If you tend to default to blaming or judging […]

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  • Present in the Moment Building coaching skills
    Weekly Coaching Tips: Be Present in the Moment

    #3 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader When it comes to coaching “in the moment” you […]

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  • Fix other people's problems Building coaching skills
    Weekly Coaching Tips: Stop Trying to Fix Everyone Else’s Problems

    #2 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader Do you tend to jump into “fixing” everyone else’s […]

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  • Look for Potential Building coaching skills
    Weekly Coaching Tips: Look for Potential

    #1 of 7 Coaching Tips for Becoming a Better Coaching-Based Leader The goal of coaching is to help others realize […]

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  • Pairing Coaching and Complexity Coaching as a way of life
    How Pairing Coaching and Complexity Can Rewire Our World

    I believe that complexity and “in the moment” coaching were made for each other for the purpose of accelerating transformational […]

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  • Cost of Conversations Coaching culture basics Implementing a coaching culture
    What is the Cost of Conversations that Don’t Happen?

    Consider for a moment all of the conversations that are not happening in your organization. How many… Questions are going […]

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  • Building coaching skills
    Leaders: Avoid This #1 Time Waster

    Do you think that telling people what to do is faster than offering “in the moment” coaching? Our numbers say […]

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  • Feedback
    Feedback in the Moment®

    Most feedback fails because of the way it’s delivered. Cylient’s Feedback in the Moment workshop teaches people how to offer “in […]

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  • Coaching as a way of life Coaching culture basics
    Why We Need More Meaningful Conversations

    It seems like there’s a lot of focus these days on getting people to have difficult conversations. I think that […]

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  • Implementing a coaching culture
    Try a Coaching in the Moment Pilot

    Coaching in the Moment is a unique, PowerPoint-free one-day learning experience that instills practical coaching capabilities at all levels of the organization using Cylient’s simple, yet robust, Untying the Knot® approach to coaching.

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  • Coaching culture basics
    Why “in the Moment” Coaching is the Foundation of a Coaching Culture

    People’s day-to-day interactions are what give culture its feel and flavor. Are people caring or curt? Are they honest or […]

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  • Coaching culture basics
    What are Coaching Cultures and Why Don’t They Catch On?

    Reason #1: People don’t practice, practice, practice In my first blog in this series, I described Cylient’s perspective on what a […]

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  • Implementing a coaching culture
    Coaching in the Moment® Video-Based eLearning Available Now!

    We’re excited to announce that our Coaching in the Moment workshop is now available globally as video-based eLearning! The same content […]

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  • Uncategorized
    What are Coaching Cultures and Why Don’t They Catch On?

    I’m back! It’s been ages since I’ve blogged. I have a good excuse, though. I’ve been working with the wonderful […]

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  • Building coaching skills
    What Does It Mean to Win?

    How you define “winning” may be informing your life in ways you are not aware of. And your strategy for […]

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  • Coaching culture basics
    Want to Save Time? Make Coaching Your Leadership Style of Choice

    Many people feel that taking a coaching approach to leadership is a nice thing to do, if they have the […]

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  • Coaching as a way of life
    The Value of Scaring the Heck Out of Yourself

    Personally, I find there is great value in scaring the heck out of myself from time to time. According to […]

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  • Feedback
    The Five Fallacies of Feedback

    Mention the word “feedback” and most people cringe, at least on the inside. Feedback isn’t the problem. How feedback is […]

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  • Coaching culture basics
    Envision a Coaching Culture for Your Organization

    What does a coaching culture look like? To really “see” a coaching culture you have to look through the lens […]

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  • Feedback
    Feedback or Coaching: Which Comes First?

    As companies do away with performance ratings, learning professionals are scrambling to equip their managers with the ability to offer […]

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  • Coaching culture basics
    It’s Time to Talk About Coaching-Based Leadership as a Strategic Imperative

    If you’re not talking with your senior business leaders about the strategic imperative of coaching-based leadership, I personally think it’s […]

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  • Coaching as a way of life
    The Transformative Power of Pain

    Recently I attended a luncheon for a fabulous non-profit called Count the Kicks. (If you know anyone who is pregnant be […]

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  • Coaching as a way of life
    The Next Twenty Years of Coaching

    How time flies! This year the International Coaching Federation (ICF)—the largest and most recognized professional association for coaches—celebrates its 20th […]

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  • Coaching as a way of life Coaching culture basics
    Love is in the Air, But is it in Your Culture?

    The number of Super Bowl commercials expressing themes of love and compassion was both stunning and encouraging. Whether it was […]

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  • Coaching as a way of life
    Change as Battle or Bridge; The Choice is Yours

    All too often I observe people trying to lead significant change—in people, and in organizations—by arguing, cajoling and sometimes trying […]

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  • Feedback
    Tap the Power of Feedback to Release Potential

    As a professional coach, I’ve personally witnessed the sometimes astonishing transformational power of direct, insightful feedback to change people’s lives […]

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  • Coaching culture basics
    “We” is the Answer

    “As a manager, I am expected have all the right answers” is one of the most limiting, often damaging, beliefs […]

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  • Coaching culture basics Implementing a coaching culture
    Is It Time to Upgrade Your Coaching Program?

    It seems like every time you turn around something needs to be upgraded. We’re constantly adding new bells and whistles […]

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  • Building coaching skills
    Leading from Your Center

    I think the most powerful thing you can do to evolve your influence and impact is to cultivate centeredness. By […]

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  • Coaching culture basics
    Growing a Coaching Culture

    Growing a coaching culture is an exciting, rich and sometimes daunting experience. It’s a bit like planning and then creating […]

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  • Building coaching skills
    Like It Or Not, You’re in Sales!

    Leading any kind of change effort is, in its essence, about getting people to buy into and embrace new ideas. […]

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  • Building coaching skills
    Creating Insight: The Key for Team Success

    People work in teams.  And yet, the sum of their efforts is often less than their individual contributions. Why is […]

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  • Building coaching skills Coaching culture basics
    Be The Story

    It’s not enough just to tell the story of the change initiative you’re leading, you have to truly believe it, […]

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  • Building coaching skills
    When Taking the Order Isn’t the Right Answer

    Sometimes doing what you’re told isn’t the way to go. You know it. It doesn’t feel right. But what do […]

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  • Coaching culture basics
    Grow Innovation with a Coaching Culture

    Innovation begins with a person’s worldview. How you look at the world opens or closes the doors of possibility.

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  • Coaching culture basics
    Triangulation is an Expensive Habit

    Triangulation is an insidious habit that erodes trust and creates gridlock in organizations. When people choose to talk to their […]

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  • Building coaching skills Coaching as a way of life
    Coaching Moments® App: A Coach in Your Pocket

    Do you ever just wish you had someone you could talk things over with for a few minutes? Maybe you […]

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  • Building coaching skills Coaching as a way of life
    Creating Engagement with Stories

    Everyone loves a good story.  We’re wired to resonate with storylines, particularly when the emotional thread is compelling. Stories can […]

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  • Coaching as a way of life
    Max’s Mission: Love and Be Loved

    Max, our 120-pound Akita, has a mission in life: He’s here to Love and Be Loved.  He can’t help it. […]

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  • Coaching culture basics
    New Talk to Inspire the New Walk

    Getting people to walk a new walk may mean you need to talk a new talk. Talent management is all […]

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  • Coaching as a way of life
    Got a Dream?

    I’ll bet you do. You might not have told anyone about it. You might not believe that you can make […]

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  • Building coaching skills Coaching culture basics
    Don’t Get Mad, Get Insightful

    Into every change agent’s life will come non-believers, skeptics, and vocal critics. They’re your evidence that you’re creating real change. […]

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  • Coaching culture basics Implementing a coaching culture
    Making Coaching-Based Leadership a Priority

    Are any or all of these perennial refrains in your organization? “Our people aren’t engaged, they don’t seem to care.” […]

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  • Coaching as a way of life
    What’s Your One Thing for this Year?

    “What’s the one thing I can do, such that by doing it everything else will be easier or unnecessary?” That’s […]

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  • Coaching as a way of life
    Sharing Stories

    I think that people are a lot like jewels. Sometimes you have to hold them up to the light to […]

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  • Coaching as a way of life
    Let Your Light Shine

    With the passing of Nelson Mandela it’s tempting to reflect upon the achievements and contributions of your own life and […]

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  • Building coaching skills Coaching culture basics
    Putting Down The Knife

    They cut like a knife, those little jabs, disses made in “jest,” thinly veiled criticisms, and observations offered with an […]

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  • Coaching as a way of life
    Calling All Earth Angels

    Are you an Earth Angel? That’s what I call people who notice when others need a bit of help to […]

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  • Building coaching skills
    It Is What It Is

    It’s amazing how much pain and angst we create for ourselves by holding on to our cherished expectations about who […]

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  • Coaching culture basics Implementing a coaching culture
    Giving Leadership a Chiropractic Adjustment

    If it feels like your leadership is missing the mark, for you and for the people you serve, perhaps it’s […]

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  • Coaching culture basics Implementing a coaching culture
    Kin or Clans: What Will Your Merger Become?

    Mergers are a lot like marriages. The merging companies must both give up a bit of themselves in order to […]

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  • Coaching as a way of life
    Constructive Versus Destructive Courage

    I cringe when I hear someone say, “I’m just going to tell him …” intoned with a determined bravado.  Odds […]

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  • Building coaching skills Coaching culture basics
    Safe Isn’t Safe Anymore

    It used to be that playing it safe was a good strategy for keeping your job and getting ahead. Those days […]

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  • Coaching as a way of life Coaching culture basics
    Cultivating Everyday Courage

    Courage doesn’t need to be heroic to make a difference. It’s the small acts of courage that happen day after […]

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  • Coaching as a way of life
    Meet Courage with Courage

    I was seated with my husband at a gate in the Des Moines airport waiting for a flight when an […]

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  • Building coaching skills
    Taking the Sting Out of Being Judged

    It’s not the risk of doing something differently that gets in my way, it’s the possibility of being personally judged […]

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  • Building coaching skills Coaching culture basics
    Fifty Shades of Fear

    Fear is anything but gray.  Fear’s many colorful expressions often go unrecognized, even in ourselves. We may think, and say, […]

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  • Building coaching skills
    Making Friends with Fear

    What’s your relationship with fear—friend or foe? Fear can be a trusted friend who invites you to stretch the boundaries […]

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  • Coaching as a way of life
    Coaching is a Gift to the World

    My professional mission is making coaching a way of life for our planet. Here’s why that matters to me, and […]

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  • Coaching culture basics
    Coaching is a Gift

    When coaching is offered from a place of curiosity, compassion and courage – with the intention of helping others realize […]

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  • Coaching culture basics
    Insight is the Alchemy that Creates Change-Able™ Organizations

    Insight is like magic.  It turns challenges into learning and the sense of being stuck into engagement. It’s the elixir […]

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  • Coaching culture basics
    Through the Eyes of a Coaching-Based Leader

    The coaching-based leader looks at the world through a different lens than his problem solving cousin. He sees problems around […]

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  • Building coaching skills
    Coaching: Is It a Bunny or a Tiger in Your Organization?

    I recall an Accenture ad featuring a fluffy white bunny painted with tiger stripes looking meekly at the camera. The […]

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  • Coaching culture basics
    Change Agent as Tour Guides

    In many ways, the complex world that is emerging all around us is a very new place. The environment, the […]

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  • Coaching culture basics
    Leading Through Complexity

    Complexity requires a different kind of leadership. We’re still exploring what leadership means in our increasingly fluid world. In order […]

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  • Coaching culture basics
    Complexity Keeps Changing the Game

    Complexity has transformed our organizations and industries from being more like board games with established rules, to resembling video games […]

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  • Coaching culture basics
    Complexity is Re-Wiring Your World

    It wasn’t that long ago that our business environments were complicated, but still fairly predictable. Back in the 90’s when […]

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  • Coaching culture basics
    Why We Need a Different Dialogue

    Our goal at Cylient is to ignite a different dialogue.  What does that mean? And why does it matter? If […]

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  • Uncategorized
    Cylient Rebranded

    Like many organizations, we found that our work has evolved considerably over the last few years, however, how we shared […]

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  • Implementing a coaching culture
    Millennials: Coach Them or Risk Losing Them

    Millenials, the generation poised to become 75% of the workforce by 2025, demand our attention. And they may very well head out the door of your organization if they don’t get the attention they’re looking for.

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  • Coaching as a way of life
    Playing with Change

    Play isn’t just for kids 🙂 Change often grinds to a halt when people feel pressured to “get it right” […]

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  • Building coaching skills Coaching culture basics
    Saying What Needs to be Said

    Are you a role model of the coaching culture you aspire to build? Coaching cultures are built on trust and […]

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  • Coaching culture basics
    Culture Happens in the Conversation

    When you get right down to it, the culture of an organization is experienced in the conversations that people are […]

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  • Coaching culture basics
    The Three “C’s” of a Coaching Perspective

    Coaching begins with a coaching perspective. How you look at situations determines whether you see the coaching opportunities that are […]

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  • Coaching culture basics Implementing a coaching culture
    Coaching Changes Everything™

    When I started coaching 18 years ago I was surprised to find that, regardless of the nature of the coaching […]

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  • Implementing a coaching culture
    Work with the Willing

    When we work with clients to instill coaching-based leadership into the fabric of organizations invariably one of the first questions […]

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  • Building coaching skills
    Choosing Between Judgment and Change

    We want to change the things that bother us the most. We don’t need to look too far to find […]

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  • Building coaching skills
    Finding Peace in Difficult Situations

    One of my favorite coaching questions is, “What would you need to say or do to be at peace with […]

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  • Coaching culture basics
    Real Coaching = Real Engagement = Real Competitive Advantage

    Early on in one of our Coaching in the Moment® workshops this week a participant looked at me with all […]

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  • Uncategorized
    There is no Vision Without Conviction

    For the past 20 years or so business leaders have derided the “vision thing.”  The world is moving too fast […]

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  • Coaching culture basics
    Cultivating Fearlessness

    I recently read an article based on the newly released book, The Corner Office, in which New York Times columnist […]

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  • Building coaching skills
    Authentic Influence

    The role of the change agent is not an easy one. Often the people who see the possibilities for change […]

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  • Implementing a coaching culture
    Change has Changed

    I remember learning Lewin’s model of change in my Psychology 101 class. The model has three steps to describe the […]

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  • Coaching culture basics
    Consilient Organizations

    The level of complexity in our world is rising exponentially, and there’s no end in sight.  Our challenge is to […]

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Let's have a conversation.

Book a conversation to learn how Cylient can help you and your team to take a coaching approach to instilling a coaching culture in your organization.






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