Master Certified Coach (MCC) for 20 years
Pioneer in creation of coaching cultures
Founding member of International Coaching Federation
Created Untying the Knot®, used by 55K+ people globally
Co-authored the first book on the ROI of coaching
“I've always been compelled by the human side of change—understanding what makes transformation possible and exploring how to make it practical.”
Dianna Anderson — Co-Founder & CEO
In 1990, fresh out of my MBA, I worked on large re-engineering projects. That experience taught me to see change as a system — but more importantly, it showed me that the human side of change is the more difficult side of change.
A few years later, I discovered coaching as it was just beginning to emerge as a profession and became a founding member of the International Coaching Federation. I soon found that when I coached clients to take a coaching approach to their everyday challenges, they were far more successful.
That realization, along with insights I gained from co-authoring the first book on the ROI of coaching, inspired me to focus on scaling coaching as a universal skill within organizations. To support that, I created the Cylient™ Untying the Knot® approach to conversations.
"That's what drives everything I do: gaining insight into the human side of change and creating ways to realize human potential, at scale.”












